![]() ![]() This results in dead air on the beginning or end of the recording. Sometimes when you click, “record”, you accidentally wait a couple of seconds before you start to speak, and you sometimes don’t click, “stop”, after you finish speaking. Here is a common problem that comes up when you’re making the audio recordings for your phone system. Whether you have a professional voice actor recording this audio or you’re doing it yourself, carefully listen to it after it’s done to check for any spots in the recording where the person speaking pauses for too long because it can be off-putting to the caller. ![]() You’re probably going to have a few audio recordings on your phone menu for callers to tell them what number to press or to give directions, hours of operation, etc. This is a problem that you can easily solve, but you need to identify the points in your recorded audio files when it is happening. What follows below reveals those potential trouble spots and how you can fix them. Your service provider will likely have a system with the preset options which you can easily implement however, there are multiple spots where it’s possible to end up with dead air in the audio. Though it’s not usually one of your highest priorities when you’re setting up your automated phone menu, this is something you might want to give some attention to.
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